QIP Nudges

Record of Compliance History

By June 12, 2023 June 16th, 2023 No Comments

Welcome to our weekly quality improvement support series for 2023.

“It’s our polite nudge in the ribs to help you and your team stay organised and on task.”

This week’s subject is Record of compliance history

Element 7.1.2: Management Systems
Systems are in place to manage risk and enable the effective management and operation of a quality service.

Have you maintained an up to date and accurate record of your Services’ compliance history?

Under the Education and Care Services National Regulations the approved provider must ensure that a record of the Service’s compliance is kept and maintained throughout the period in which the Service is operating and for 3 years after the approved provider operated the service.  

Services must ensure that the record does not include any identifying information of any person apart from the approved provider (167(2)). Anyone may request to view the Service’s record of compliance history at any time (177(3)(b)).

The record of compliance must include details outlining any:

Amendments made to Service approval by the Regulatory Authority detailing:

  • the reason for the amendment
  • the date that the amendment took or takes effect
  • the date the amendment ceases to have effect (if applicable)

Compliance direction or compliance notice issued to the approved provider of the Service which must detail:

  • the reason for the compliance direction or notice 
  • the steps specified within the direction or notice
  • the date in which the steps must be taken by

Suspension of the Service approval (other than voluntary suspension) detailing:

  • The reason for the suspension
  • The date that the suspension took/takes effect
  • The date that the suspension ceases to take effect

Resources:

Guide to the NQF Section 5: Regulatory Authority Powers

Record keeping in FDC

NSW Regulatory Authority’s Approach to Monitoring and Compliance Policy

Published enforcement and decision actions

Publishing enforcement actions (QLD)

Within System7 go to Quality Area 7/Module 12 to submit self-assessment notes and if required, open a QIP issue if you identify any areas of improvement.

The Childcare Centre Desktop has a range of resources to assist services with management systems. These include Record of Service Compliance template, Record Keeping Quick Reference, Record Keeping Checklist, Compliance Checklist and much more.

Resources, NQS Element, Regulation and System7 links:

Childcare Centre Desktop – Childcare Centre Desktop

National Quality Standard – QA 7/ 7.1.2- Management Systems

National Regulations – Record of service’s compliance 167, Storage of records and other documents 183 (2)(e), Compliance and enforcement information 227

System7 Module – QA 7/ Module 12

If you have any questions send us a note via the Contact page here!