All questions and suggestions are welcome. We thrive on your feedback – it supports our own quest of continuous improvement
Contact Us
Send us a message
If you’d like us to give you a call please ensure you include a preferred number and time. We guarantee a same-day return call – or at your nominated time. We receive a high number of calls each day so this way you avoid voicemail and we can schedule some quality time with you.
FAQ's
Frequently Asked Questions
Allow us to educate, inform and guide you through the System7 experience.
Before you use System 7 for the first time, we recommend that you watch the User Guide videos and read each of the frequently asked questions.
How do I sign up for the free trial?
When you click ‘FREE TRIAL’ you will be directed to a checkout page to submit your contact details, Username & Password.
THIS IS A NO OBLIGATION FREE TRIAL
In the final days of the free trial you will be prompted to either continue OR cancel. If you decide to remain a member simply follow our instructions to the payment gateway.
Our preferred supplier for online transactions is eWay. They provide the option to have your payment debited from a credit card, debit card or your PayPal account.
Once completed, you’ll be directed back to the home page. Click on the ‘DASHBOARD’ link next to the rocket ship at the top right of the page. This will open the program.
How often can we use the program?
You can use the program as many times as required.
System7 has been designed so you can complete an entire Self Assessment of all quality areas. Each year, as situations change you can review and adjust OR you can do a full reset and start again. (NOT RECOMMENDED but if you choose to do so, you will be prompted to generate a full report and download a PDF of your previous self assessment before clicking the reset button.)
Your Quality Improvement Plan data WILL NOT be deleted via the reset function as it forms an organic, ongoing process. You can amend manually as you go so you always maintain a current position.
Do I need to be connected to the internet?
Yes – System7 has been built for convenience so you can gain access from any location. We utilize the most secure cloud based servers available to ensure your information is safe and private – yet accessible.
How often is content reviewed and updated?
The management of content, guidance and regulation adjustments to support a successful ‘Assessment & Rating’ preparation is vigorously maintained.
The efficiency and effectiveness of System7 is of paramount importance to us. Our own commitment to continuous improvement and the resulting investment is ongoing.
Can I use a smart phone or ipad?
Yes – the design is based around the iPad format but will automatically adjust to match your preferred system.
