QIP Nudges

Management Systems

By February 24, 2025 February 26th, 2025 No Comments

Welcome to our weekly quality improvement support series for 2025.

“It’s our polite nudge in the ribs to help you and your team stay organised and on task.”

This week’s subject is Management systems, record of compliance history.

Element 7.1.2: Systems are in place to manage risk and enable the effective management and operation of a quality service.

Have you maintained an up to date and accurate record of your Services’ compliance history?

As we know, element 7.1.2 emphasises the importance of effective management systems in ECEC settings.It’s crucial that these systems are thorough, well-documented, and regularly reviewed to ensure continuous improvement and compliance with the National Quality Framework. 

One critical aspect of these management systems is maintaining a comprehensive record of compliance history. This is not only vital for the continual improvement of the service but a requirement under Regulation 167 of the National Regulations.

Regulation 167 mandates that the approved provider keep accurate records of their compliance with the National Law and Regulations, including any actions taken in response to compliance issues, thereby ensuring transparency and accountability in service operations and delivery. The record of compliance history must be maintained throughout the period in which the Service is operating and for 3 years after the approved provider operated the service.  

Services must ensure that the record does not include any identifying information of any person apart from the approved provider (167(2)). Anyone may request to view the Service’s record of compliance history at any time (177(3)(b)).

The record of compliance must include details outlining any:

    • Amendments made to Service approval by the Regulatory Authority detailing:
    • the reason for the amendment
    • the date that the amendment took or takes effect
    • the date the amendment ceases to have effect (if applicable) 
    • Suspension of the Service approval (other than voluntary suspension) detailing:
    • The reason for the suspension
    • The date that the suspension took or takes effect
    • The date that the suspension ceases 
    • Compliance direction or compliance notice issued to the approved provider of the Service which must detail:
    • the reason for the compliance direction or notice 
    • the steps specified within the direction or notice
    • the date in which the steps must be taken by

Resources:

NSW Regulatory Authority’s Approach to Monitoring and Compliance Policy

Record keeping in FDC

Guide to the NQF Section 5- Regulatory Authority Powers

Within System7 go to Quality Area 7/Module 12 to submit self-assessment notes and if required, open a QIP issue if you identify any areas of improvement.

The Childcare Centre Desktop has a range of resources to assist services with management systems. These include Record of Service Compliance template, Record Keeping Quick Reference, Record Keeping Checklist, Compliance Checklist and much more.

Resources, NQS Element, Regulation and System7 links:

Childcare Centre Desktop – Childcare Centre Desktop

National Quality Standard – QA 7/ 7.1.2- Management Systems

National Regulations – 167177183 (2)(e)227

System7 Module – QA7/ Module 12

If you have any questions send us a note via the Contact page here!