QIP Nudges

Delivery and collection of children

By March 7, 2022 No Comments

Welcome to our weekly quality improvement support series for 2022.

“It’s our polite nudge in the ribs to help you and your team stay organised and on task.”

This week’s subject is Delivery and collection of children

Element 2.2.1: Supervision

At all times, reasonable precautions and adequate supervision ensure children are protected from harm and hazard.

What practices are in place to ensure the safe delivery and collection of children to the Service?

Regulation 99 of the Education and Care Services National Regulations states that children may only leave the Service premises:

  • with a parent of the child,
  • with an authorised nominee who is listed on the child’s enrolment record 
  • with a person authorised by the parent or authorised nominee named on the child’s enrolment record to collect the child from the Service 
  • in accordance with the written authorisation of the child’s parent or authorised nominee named on the child’s enrolment record
  • to be taken on an excursion (where authorisation has been granted by a parent or authorised nominee) 
  • to be transported by the service or on transportation arranged by the service (where authorisation has been granted by a parent or authorised nominee) 
  • to be given into the care of a person or taken outside the Service to receive medical treatment or during another emergency

Does your service keep an up-to-date register of prohibited/unauthorised persons, ensuring that all staff are aware of and familiar with?

It is crucial that all staff are aware of who the prohibited/unauthorised persons are, the circumstances that may lead to a refusal (example, a parent that appears to be intoxicated) and the procedure for refusal of an authorisation. Keep a current register of prohibited persons along with a photo to ensure staff can easily identify anyone prohibited from collecting a child from the Service.

  • Do you regularly audit children’s enrolment records to ensure authorisations for nominees are current?
  • Provide evidence that your service regularly audits children’s enrolment forms to ensure authorisation for nominees is current.
  • Remind parents through the Service newsletter, to ensure they update their child’s records should their details change in relation to authorised nominees to collect children. Documentation such as court orders, must be always current.

Within System7 go to Quality Area 2/ Modules 17 & 18 to submit self-assessment notes and if required, open a QIP issue if you identify any areas of improvement.

The Childcare Centre Desktop has a range of resources to assist services with safe delivery and collection of children. These include the Acceptance and Refusal Policy (LDC, FDC, OSHC), Refusal Procedure (LDC, FDC, OSHC), Refusal of Authorisation Register (LDC, FDC, OSHC), Children’s Arrival Procedure (LDC, FDC, OSHC), Children’s Departure Procedure (LDC, FDC, OSHC) and much more.  

Resources, NQS Element, Regulation and System7 links:

Childcare Centre Desktop – Childcare Centre Desktop

National Quality Standard – QA 2/ 2.2.1- Supervision 

National Regulations –  99102102D

System7 Module – QA 2/ Modules 17 & 18

If you have any questions send us a note via the Contact page here!